Tickets
A visitor's text is visible only to them until the founder triages it. Only triaged tickets are exported.
| Ticket | Date | Source | Role | Plan | Kind | Page | Tags | Text |
|---|---|---|---|---|---|---|---|---|
| FB-032 | 2026-09-29 | sim | guide | trial | question | /pricing | pricing | How long is the trial? |
| FB-026 | 2026-09-20 | sim | head | trial | idea | /pricing | tuition, reminders | Before we buy: can families get a reminder when tuition is due? |
| FB-017 | 2026-09-07 | sim | head | trial | idea | /school/plan | tuition, reminders | Please add tuition reminders. It's the one thing that would make me upgrade. |
| FB-014 | 2026-09-03 | sim | guide | trial | idea | /school/lessons | parents, photos | Parents want to see a photo now and then. Could we send one with a note? |
| FB-012 | 2026-08-31 | sim | head | trial | idea | /school/tuition | tuition, reminders | Families forget tuition. An automatic reminder would save my office a day a month. |
| FB-010 | 2026-08-28 | sim | head | trial | question | /pricing | tuition, reminders, pricing | Does the Classroom plan include tuition? We would pay more if it reminded families. |
| FB-009 | 2026-08-27 | sim | guide | trial | question | /school/attendance | attendance, speed | Is there a way to mark the whole class present on a field trip day? |
| FB-008 | 2026-08-25 | sim | guide | trial | question | /school/lessons | lessons | Where do I see which lessons a child has mastered? |
| FB-007 | 2026-08-24 | sim | head | trial | idea | /school/tuition | tuition, reminders | We need tuition reminders. Unpaid invoices sit for weeks before anyone notices. |
| FB-006 | 2026-08-22 | sim | guide | trial | problem | /school/attendance | attendance, speed | Attendance needs fewer taps. We greet children at the door and have no hands free. |
| FB-005 | 2026-08-21 | sim | guide | trial | idea | /school/lessons | parents, photos | Parents ask for a photo of their child's work at pickup. A short daily note would help. |
| FB-004 | 2026-08-19 | sim | admin | trial | question | /school/roster | roster | Can I move a child to a different classroom mid-year? |
| FB-003 | 2026-08-17 | sim | head | trial | idea | /school/plan | tuition, reminders | Could Monte remind families when tuition is late? I chase eight families every month. |
| FB-002 | 2026-08-15 | sim | guide | trial | problem | /school/attendance | attendance, speed | Checking in 22 children one at a time takes most of the morning greeting. |
| FB-001 | 2026-08-13 | sim | guide | trial | question | /school/lessons | lessons | How do I record a lesson for two children at once? |