MonteHQ

Tickets

A visitor's text is visible only to them until the founder triages it. Only triaged tickets are exported.

roleguide 20head 11admin 7
plantrial 15classroom 14school 9
tagattendance 9speed 7tuition 7lessons 6reminders 6value 4roster 4reports 3absent 3pricing 3parents 3photos 3export 2messages 1screen-time 1positioning 1bug 1print 1
TicketDateSourceRolePlanKindPageTagsText
FB-0382026-10-06simheadschoolproblem/school/reportsreports, valueThe report builder has a lot of options. I opened it once. I just want a short weekly summary.
FB-0372026-10-06simadminclassroomidea/school/attendanceattendance, absentThe office needs the absent list by nine. Right now I count the tiles that aren't green.
FB-0362026-10-05simguideschoolquestion/school/messagesmessagesFamilies already email the office. Who is meant to read Messages, and when?
FB-0352026-10-05simguideclassroomproblem/school/attendanceattendance, speed, absentI tapped 21 names this morning to record one absence. Can I just mark who's away?
FB-0342026-10-04simguideschoolproblem/school/attendanceattendance, speedCheck-out at pickup is slow when ten families arrive at once.
FB-0332026-10-02simadminclassroomquestion/pricingpricingDoes the School plan cost the same for a toddler classroom?
FB-0322026-09-29simguidetrialquestion/pricingpricingHow long is the trial?
FB-0312026-09-27simguideschoolidea/schoolscreen-time, positioningCould we spend less time on the tablet in class? Children notice when we're on a screen.
FB-0302026-09-26simguideclassroomquestion/school/lessonslessonsCan I add a note to a lesson record?
FB-0292026-09-24simguideclassroomidea/school/attendanceattendance, speed, absentMost mornings only two or three children are away. Let me mark those few absent instead of tapping the twenty who came.
FB-0282026-09-22simheadschoolproblem/schoolvalueI couldn't show our board what we get from Monte each week.
FB-0272026-09-21simadminclassroomquestion/school/tuitiontuitionCan I mark an invoice as partly paid?
FB-0262026-09-20simheadtrialidea/pricingtuition, remindersBefore we buy: can families get a reminder when tuition is due?
FB-0252026-09-18simguideschoolquestion/school/lessonslessonsCan two guides record lessons for the same child?
FB-0242026-09-17simguideclassroomproblem/school/lessonslessons, bugThe lessons page forgets the child I picked after I save.
FB-0232026-09-15simguideclassroomquestion/school/rosterroster, printHow do I print the roster for a fire drill?
FB-0222026-09-14simadminclassroomquestion/school/attendanceattendanceWhere do I find last month's attendance?
FB-0212026-09-13simheadclassroomproblem/schoolvalueMy guides use Monte but I can't tell what it's doing for the school.
FB-0202026-09-11simheadschoolidea/schoolreportsI'd like to build my own report: lessons by area for each child, per term.
FB-0192026-09-10simguideclassroomidea/school/lessonsparents, photosA parent asked whether we could share a photo of the golden beads work she missed.
FB-0182026-09-08simguideschoolquestion/school/lessonslessonsCan the lesson list include our own extensions of the materials?
FB-0172026-09-07simheadtrialidea/school/plantuition, remindersPlease add tuition reminders. It's the one thing that would make me upgrade.
FB-0162026-09-05simadminclassroomquestion/school/rosterroster, exportHow do I export the roster for our licensing visit?
FB-0152026-09-04simguideclassroomproblem/school/attendanceattendance, speedAttendance is the first thing we do each day and it is the slowest screen.
FB-0142026-09-03simguidetrialidea/school/lessonsparents, photosParents want to see a photo now and then. Could we send one with a note?
FB-0132026-09-01simheadclassroomquestion/schoolreports, valueCan I see a summary of what my guides recorded this week?
FB-0122026-08-31simheadtrialidea/school/tuitiontuition, remindersFamilies forget tuition. An automatic reminder would save my office a day a month.
FB-0112026-08-29simadminschoolproblem/school/rosterroster, exportThe CSV export shows age in years only. We need months for toddlers.
FB-0102026-08-28simheadtrialquestion/pricingtuition, reminders, pricingDoes the Classroom plan include tuition? We would pay more if it reminded families.
FB-0092026-08-27simguidetrialquestion/school/attendanceattendance, speedIs there a way to mark the whole class present on a field trip day?
FB-0082026-08-25simguidetrialquestion/school/lessonslessonsWhere do I see which lessons a child has mastered?
FB-0072026-08-24simheadtrialidea/school/tuitiontuition, remindersWe need tuition reminders. Unpaid invoices sit for weeks before anyone notices.
FB-0062026-08-22simguidetrialproblem/school/attendanceattendance, speedAttendance needs fewer taps. We greet children at the door and have no hands free.
FB-0052026-08-21simguidetrialidea/school/lessonsparents, photosParents ask for a photo of their child's work at pickup. A short daily note would help.
FB-0042026-08-19simadmintrialquestion/school/rosterrosterCan I move a child to a different classroom mid-year?
FB-0032026-08-17simheadtrialidea/school/plantuition, remindersCould Monte remind families when tuition is late? I chase eight families every month.
FB-0022026-08-15simguidetrialproblem/school/attendanceattendance, speedChecking in 22 children one at a time takes most of the morning greeting.
FB-0012026-08-13simguidetrialquestion/school/lessonslessonsHow do I record a lesson for two children at once?