Tickets
A visitor's text is visible only to them until the founder triages it. Only triaged tickets are exported.
| Ticket | Date | Source | Role | Plan | Kind | Page | Tags | Text |
|---|---|---|---|---|---|---|---|---|
| FB-038 | 2026-10-06 | sim | head | school | problem | /school/reports | reports, value | The report builder has a lot of options. I opened it once. I just want a short weekly summary. |
| FB-028 | 2026-09-22 | sim | head | school | problem | /school | value | I couldn't show our board what we get from Monte each week. |
| FB-026 | 2026-09-20 | sim | head | trial | idea | /pricing | tuition, reminders | Before we buy: can families get a reminder when tuition is due? |
| FB-021 | 2026-09-13 | sim | head | classroom | problem | /school | value | My guides use Monte but I can't tell what it's doing for the school. |
| FB-020 | 2026-09-11 | sim | head | school | idea | /school | reports | I'd like to build my own report: lessons by area for each child, per term. |
| FB-017 | 2026-09-07 | sim | head | trial | idea | /school/plan | tuition, reminders | Please add tuition reminders. It's the one thing that would make me upgrade. |
| FB-013 | 2026-09-01 | sim | head | classroom | question | /school | reports, value | Can I see a summary of what my guides recorded this week? |
| FB-012 | 2026-08-31 | sim | head | trial | idea | /school/tuition | tuition, reminders | Families forget tuition. An automatic reminder would save my office a day a month. |
| FB-010 | 2026-08-28 | sim | head | trial | question | /pricing | tuition, reminders, pricing | Does the Classroom plan include tuition? We would pay more if it reminded families. |
| FB-007 | 2026-08-24 | sim | head | trial | idea | /school/tuition | tuition, reminders | We need tuition reminders. Unpaid invoices sit for weeks before anyone notices. |
| FB-003 | 2026-08-17 | sim | head | trial | idea | /school/plan | tuition, reminders | Could Monte remind families when tuition is late? I chase eight families every month. |